Privacy Policy

Privacy Policy

Effective Date: October 28th 2023

Welcome to Figime!

This Privacy Policy provides an in-depth explanation of how we collect, use, and protect your personal information when you interact with our website, purchase our products, and utilize our services. By accessing our website, making purchases, or using our services, you expressly consent to the practices described in this policy.

 

1. Description of Users and Acceptance of Terms:

This Privacy Policy applies comprehensively to all individuals, including:

  1. Visitors ("Visitors"): Individuals who access publicly-available content.
  2. Customers ("Customers"): Individuals who make purchases of products from Figime.

By using our website, products, and services, you are explicitly agreeing to the terms outlined in this Privacy Policy, as well as those found in our accompanying Terms of Use.

 

2. The Information We Collect and Receive:

We employ various means to collect and/or receive the following types of information:

a. Personal Information: This includes data voluntarily provided by you during the checkout process or while using our services. It encompasses your name, delivery address, confirmation email, and payment details for transactions.

b. Order Information: This category pertains to data related to product purchases, including the number of items bought, order history, and associated transaction details.

c. Third-Party Analytics: Figime may use third-party services to monitor website activity and collect data for the purpose of improving the functionality, performance, and user experience of our services.

d. Device Information: We may collect information about the device you are using to access our services, including the device's unique identifier, operating system, browser type, and IP address.

 

3. How We Use and Share Information:

We employ the collected information for a multitude of purposes, including but not limited to:

  1. Improving Our Website and Services: Continually enhancing the functionality and user experience of our website and services.
  1. Customer Feedback and Support: Addressing inquiries, feedback, and providing assistance related to our products and services.
  2. Business Operations: Carrying out essential business functions, such as technical support, order fulfilment, and internal record-keeping.
  1. Anonymous Data Analysis: Aggregating and analysing data in anonymized form to make data-driven decisions aimed at improving our website and services.
  1. Communication: Sending you updates, promotions, and other information about our products and services with your consent.

4. Your data may be utilized in the following circumstances:

a. Authorized Third-Party Service Providers: We may share your information with authorized third-party service providers who assist us in various functions, such as payment processing, order fulfilment, and customer support while maintaining strict confidentiality.

b. Aggregated and Anonymized Data: Figime may use aggregated and anonymized data for in-depth research and analysis to enhance our services and user experience.

c. Business Transfers: In the event of business transfers, mergers, acquisitions, or similar events, your data may be transferred to the relevant parties, with appropriate safeguards to protect your information.

d. Legal Requirements: We may disclose information in response to legal requirements, court orders, or to protect our rights, safety, or the rights and safety of others.

 

5. Legal Basis for Processing:

We process your personal data based on one or more of the following legal grounds:

a. Consent: When you have given clear and explicit consent for specific processing activities. You have the right to withdraw your consent at any time.

b. Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party or for taking pre-contractual steps at your request.

c. Compliance with Legal Obligations: When processing is necessary for compliance with a legal obligation to which we are subject.

d. Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

e. Public Task: When processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

f. Consent of a Parent or Guardian: For processing the personal data of individuals under the age of 16, we will obtain the consent of a parent or legal guardian, where required by applicable data protection laws.

 

6. Data Subject Rights:

Under the General Data Protection Regulation (GDPR), you have the following rights:

a. Right of Access: You have the right to obtain confirmation of whether we are processing your personal data, and if so, to request access to that personal data, along with certain additional information.

b. Right to Rectification: You have the right to request the correction of inaccurate personal data concerning you.

c. Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion or removal of your personal data.

d. Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data in certain circumstances.

e. Right to Data Portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format.

f. Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

g. Rights in Relation to Automated Decision-Making and Profiling: You have the right to not be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

 

7. Your Choices and Control:

Additionally, you retain the right to do the following:

a. Unsubscribe from Promotional Emails: Opt-out of receiving promotional emails by following the instructions provided in the email.

b. Modify or Delete Your Data: Update or delete the personal information you've provided by contacting us.

c. Control Data Cookies and Tracking Tools: Manage data cookies and tracking tools through your browser settings.

d. Interest-Based Advertising: Learn more about interest-based advertising and explore opt-out options where available.

 

We may request verification of your identity before processing certain requests to ensure the security of your personal information.

 

8. International Data Transfers:

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

 

9. Data Breach Notification:

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where required, inform the appropriate data protection authority.

 

10. Privacy by Design:

We are committed to implementing data protection principles and privacy by design in all our processing activities, especially when developing new products or services.

 

11. Consent:

If we rely on your consent for processing, we will provide you with clear and easily accessible methods for withdrawing your consent at any time.

 

12. Third-Party Processors:

We may share your data with third-party processors. We will ensure that these processors comply with data protection regulations and have adequate safeguards in place to protect your personal data.

 

13. How We Protect Your Information:

Securing your information is of utmost importance to us. We employ robust security measures to protect your information from unauthorized access, disclosure, and alteration. However, it's crucial to acknowledge that no security system is entirely infallible. We adhere to industry standards to safeguard data during transmission and storage.

 

14. Data Retention:

We retain collected data for a duration necessary to provide our services and fulfill legal obligations. Should you wish to cancel your account or cease receiving our services, please contact us, and we will promptly address your request.

 

15. Children's Privacy:

Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 13. If you believe that your child has provided information to us without your consent, please contact us immediately to rectify the situation.

 

16. Links to Third-Party Sites:

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their practices. We recommend reviewing the privacy policies of third-party websites when visiting them.

 

17. Changes to this Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our services will constitute your acceptance of the revised policy.

 

Contact Us:

If you have any inquiries, concerns, or requests regarding your privacy or this Privacy Policy, please feel free to contact us at [contact@figime.com].

 

Thank you for choosing Figime! Your privacy and trust are paramount to us, and we are committed to safeguarding your personal information.